FAQ

Frequently asked questions

How do I get something customized ?


Call 844-5678-244 or email LostDesignStudio@gmail.com Project requirements:1) Image or a idea in visual form 2)Items or a list of items with specifications3)Payment.




What is Lost Design Studio?


Lost Design Studio is a Art Visual Studio that uses the diffrent methods of art production (Airbrush , Silk Screen , Vinyl , Heat transref graphic designs and creativity to produde you a item from your ideas




What is the turnaround time


Each item has a specific process time




Can I get it faster I'm in a RUSH


Yes RUSH service are available,if possible. RUSH service fees apply. it's is a fraction of the project based on the rush time. RUSH projects are NOT eligible for deposits all rush projects must be paid in fu




Can I customize something I have already?


Clients are welcome to supply their own apparel to be customized (painted or printed ) A service fee may be subject to additional charges for used apparel (exp. jackets, denim, sneakers Etc.) Lost Design Studio has the right to turn down Articles of apparel that are in poor condition.




How does the project process go


Our process is We will send you a invoice via email with all the details of your project. You then make your payment of the invoice. A appointment is then scheduled for you to drop or your items to our ,Brooklyn location . Once your project is complete you will receive a email with a photo of your project and schedule your pick up appointment




Deposits


All orders will require a 60% deposit of lost design studio services and a 100% of any outside material ( shirts, signs, etc) to start productions Rush services are NOT available for deposits Once a project has been started there are absolutely NO REFUNDS. All custom work deposits are final -




Make changes to a project


Any changes made after the project and been processed will affect deadlines and pricing
Clients are responsible for their projects. ONLY the client can make changes only the client can inquire on their updates to their project l




Bad clients


Lost Design Studio has the right to turndown service or discontinue Any projects in current statof or that are in a disrespect manor to Lost Design Studio and it artist and or staff.




No go's


Lost Design Studio has the right to turn down Project of racist ,discriminative anti judgmental




Can I get a sample ?


We do not print proof or samples unless instructed by the client for placed pro proofing or color test may delay your order and will incur an extra charge