How should I care for my items once I receive them?

All custom and standard pieces are heat-pressed to ensure they will remain in mint condition after your event! Depending on the fabric, we recommend the following to keep your items looking amazing:

Cotton Apparel (Hoodies, T- Shirts, Socks, etc.)
- Standard Setting on Washing Machine with LUKEWARM water.
Denim Apparel (Jeans, Jackets, Vests, Skirts, etc.)
- Standard Settings on Washing Machine with COLD water.
Leather and Silk Apparel (Jackets, Blouses, etc.)
- Please take your items for dry cleaning.

How do I Know What Size to Order?

Rest assured; we offer a variety of size options! They are as follows:

Youth Sizing is for standard children ages 1 – 13. These are unisex, Gildan brand shirts being used to create your order. If your child is more on the petite side, please consider sizing down.

Adult Sizing is for all ages and adult body types. We use Unisex Gildan brand products as well. They run a little big, so if you are looking for a fitted look, please consider sizing down.

What is Considered an Expedited or Standard Timeframe?

An expedited job would have a turnaround time of 1-2 business days. This timeframe is subjective to if you need to drop off the items you want customized.

A Standard time – frame would consist of 3-5 business days depending on if you are dropping off items for customization.

Please note if you are requesting a specialty item (V-neck Shirt, Specific Color, Women’s Sized Shirts) there will be an additional 2-day wait for your order.

Do you Ship Items?

Yes! We offer shipping and our starting flat rate is $8.56. Prices may vary depending on the distance from our studio to your address.

What is the turnaround time on bulk orders?

Orders containing 12 or more items would be considered a bulk order and will include a discount. Bulk standard orders will have an average turnaround of 2-3 business days.

Custom bulk orders will take an average of 3-5 business days depending on the design created by you.

Please contact customer support at lostdesignstudio@gmail.com so we can accommodate you!

Born In NYC

How should I care for my items once I receive them?